Customize your chatbot's appearance and tone
Personalize your chatbot's look and feel to align with your brand identity.
Scalable chatbot management without compromise on your control.
Whether you need the flexibility of generative AI or the reliability of traditional AI, we have solutions that meet your organization’s needs.
Response quality
Consistent and predictable responses based on predefined scripts. Ideal for simple, repetitive tasks.
Knowledge base updates
Updates are entered manually, ensuring all new information is reviewed before publication.
Oversight and control
Strong control over responses, which is ideal for maintaining compliance with regulations.
User experience
Fast and reliable, making it ideal for efficiency-focused interactions.
Response quality
Dynamic, context-aware responses, making interactions more natural and personalized, especially for complex queries.
Knowledge base updates
Keeps responses current by syncing real-time information from external sources to update the knowledge base.
Oversight and control
Advanced oversight tools, such as approval workflows and easy response overrides, offering greater flexibility while ensuring compliance.
User experience
Enhances user satisfaction and builds stronger connections through natural conversations.
Take full control over conversations—ensuring precise, compliant, and reliable interactions at every step.
Get accurate and consistent responses.
Adjust chatbot answers to match your needs, follow policies, and save time. Approve or edit in natural language to keep interactions clear and reliable.
Gain full control over chatbot interactions.
Choose which responses need approval and which can be published automatically.
Save time and improve workflow.
Organize conversations by topics and customizing grouping to match needs of your organization.
Serve more citizens, effortlessly.
Manage higher volumes, streamline operations, and adapt to evolving requirements without compromising performance.
Emma Carver
Head of Digital Strategy
“Managing chatbot content for a team of 50+ people used to take hours every week. Now, with Gen Studio, updates are automatic, saving us time and ensuring the content stays accurate and up-to-date effortlessly.”
Build a knowledge base from documents, links, and more—keeping your chatbot up-to-date with relevant information.
Keep your infromation always current.
Sync your chatbot with your website for automatic updates and quickly add documents or text to your knowledge base, ensuring your chatbot has the latest information at all times.
Simplify content management.
Centralize and update all your content in one place, making it easy to adjust and ensure your chatbot always provides accurate and relevant responses.
Robert Hayes
Content Strategist
“We struggled with maintaining control over the chatbot’s responses. Gen Studio made it easy for us to review and adjust responses as needed, ensuring consistency and accuracy without losing time or flexibility.”
Monitor chatbot performance with key metrics that reflect engagement trends, satisfaction rates, and more. Gen Studio’s analytics adapt to your organization’s unique needs, giving you the insights to drive improvement.
Michael Torres
Community Outreach Manager
“Gen Studio has made it easier to track performance across departments by allowing us to set up custom metrics and reports, helping us prioritize areas for improvement.”
Team collaboration.
Invite team members to work together, improving communication and speeding decision-making.
Stay on brand.
Customize your chatbot with your brand’s colors, fonts, and logos.
Improve organization.
Manage conversations by sorting them into relevant topics, making it easier to track and access.
Ensure smooth interactions.
Set custom fallback actions when your chatbot doesn’t have an answer.
Secure collaboration made simple.
Manage team access to protect sensitive information while allowing collaboration.
Quick to launch.
Deploy your chatbot with minimal technical expertise for a quick start.
Gen Studio drives conversions with fast, relevant responses, boosting results by up to 90% compared to traditional systems.
up to
90%
Personalized interactions.
Custom responses tailored to each inquiry make every user experience feel relevant and unique.
Enhanced engagement.
Increase user engagement by up to 40% with Gen Studio’s interactive, personalized responses, keeping users engaged longer and building trust.
With Gen Studio, your chatbot evolves with every interaction, saving insights and refining responses for even smarter, more relevant engagements.
Reduce costs by up to 50%.
Gen Studio reduces manual oversight and error correction, offering up to 50% savings compared to traditional AI systems. Redirect those savings towards what truly matters!
Save hundreds of hours a month.
Gen Studio’s automated syncing and smart updates save the average administrator up to 20 hours monthly, streamlining workflows and freeing up valuable time.
We safeguard your data with top-tier security measures, ensuring compliance and protection for sensitive information across all industries.
Discover how our chatbot solutions solve real-world challenges.
Customize your chatbot's appearance and tone
Personalize your chatbot's look and feel to align with your brand identity.
Simulate and optimize conversations
Test your chatbot’s performance in various scenarios with the Playground feature.
Fine-tune chatbot responses with overrides
Enhance chatbot interactions by using the override feature to modify and approve responses.
Our team can answer any questions you have about Gen Studio.